What We Collect and Why We Collect It
When you create an account or link a payment method, we collect the information needed to operate your wallet and process transactions. That includes your name, contact details, and the wallet identifiers you use for DANA, OVO, or GoPay deposits and withdrawals. We also collect device
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and session data — browser type, IP address, and page interaction logs — to keep your account secure and identify unusual activity. This data is not shared with advertisers. We may share it with payment processors or identity verification partners strictly to complete a transaction or
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satisfy a compliance obligation under applicable local law. Whether this service is available to you depends on local law and eligible regions — we do not make legal eligibility claims on your behalf. Data collected through GoPay, OVO, or DANA transactions is handled according to each
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wallet provider's own terms as well as ours. We retain account data for as long as your account is active and for the period required by applicable regulations after closure. You may request a copy of your data or ask us to delete it by reaching
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our support team through the contact paths on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.